Who handles your information
MBF ACADEMY LTD is responsible for the personal information collected through this website’s enquiry form. We are registered in England and Wales, company number 14866243, with our registered office at 128 City Road, London, EC1V 2NX, United Kingdom. Contact admissions@mbfacademy.co.uk about your information.
Information you provide
The enquiry form collects your name, contact email, organisation, programme interest, estimated group size and the message you choose to send. It also records your acknowledgement of this notice, a submission reference and submission time. Please avoid including sensitive personal information or confidential client information in your message.
Why we use it
We use these details to respond to your enquiry, discuss suitable programmes and manage the resulting correspondence. For institutional enquiries, our legitimate interests are communicating with professional contacts and arranging relevant training. Where you request steps towards a contract with you personally, we use the information to take those steps. We may also retain relevant records to meet legal obligations or deal with legal claims. Submitting this form does not subscribe you to a marketing mailing list.
Where enquiries and replies are handled
Wix hosts the website and stores form submissions in the academy’s Wix account. Notifications are sent to admissions@mbfacademy.co.uk and replies are handled through the academy’s email service. Authorised academy users and the service providers supporting website hosting, form processing and email can process the information needed for those services. Wix may also process technical information, such as IP address and browser or device details, to operate and protect its services.
Service providers and international processing
Wix and email infrastructure may process information outside the United Kingdom. Wix’s privacy policy and data processing terms describe its processing locations and transfer arrangements. Contact the academy for information about the providers and safeguards relevant to your enquiry.
How long information is kept
Enquiries and related correspondence are kept for as long as needed to handle the request, any resulting programme arrangements, relevant record-keeping requirements and legal claims. The criteria include whether a discussion or business relationship remains active, the purpose of the record and any applicable legal requirement. There is no automatic 30-day deletion rule for the live Wix form.
Your choices and rights
You may ask to access or correct your information, or request deletion, restriction or portability where applicable. You have the right to object to processing based on legitimate interests; contact admissions@mbfacademy.co.uk to raise an objection. The rights that apply depend on the circumstances and the legal basis. You can also complain to the Information Commissioner’s Office. Include your enquiry reference if you have one so we can locate the relevant record.
Links to other websites
External websites and social platforms have their own privacy practices. This notice covers the academy’s website enquiries and related correspondence.
Updated: 13 November 2026.